Your Questions Answered

Animal Away™ is for outdoor gardens, yards, and property — motion-activated ultrasonic defense against deer, raccoons, rabbits, and similar visitors.

RODQ™ is for indoor spaces — kitchens, garages, attics, and storage areas where rodents are the problem.

Most customers start with Animal Away™ for outdoor damage. Add RODQ™ if the problem moves indoors.

No. Animal Away™ is built for outdoor motion detection — gardens, yards, and property perimeters.

For mice, rats, and squirrels indoors, use RODQ™: a plug-in indoor deterrent for kitchens, garages, attics, and storage areas.

RODQ™ plugs in discreetly and uses adaptive ultrasonic patterns to help deter indoor rodent activity — no poison, no traps, no messy cleanup.

Start where you see the most activity (droppings, gnaw marks, scratching), then expand to adjacent rooms if needed.

Contact us. We'll help you decide whether you need more units for wider coverage, or RODQ™ for indoor rodent activity.

For one small problem area, one unit may be enough.

Use multiple units if animals enter from more than one side, if you have several garden beds, or if you want to cover fruit trees, compost areas, patios, and fence lines at the same time.

General guide:

• 
  1 unit: one small garden zone
  
• 
  2 units: two key problem areas
  
• 
  3 units: multiple beds or entry points
  
• 
  4+ units: larger yards or repeated visits from multiple sides

Each unit detects motion up to 26 ft across a 110° field of view with a clear line of sight.

For larger yards, multiple entry points, or damage in several areas, we recommend 2–3 units — available as bundles on the product page.

Yes. Multiple units are recommended for larger yards, multiple garden beds, fruit trees, compost areas, or several entry points.

Choose a 2- or 3-unit bundle on the product page for wider coverage and better value.

Stake it into the ground or mount it on a wall, fence, post, or stable surface.

Place it facing the area where animals enter, feed, or cause damage. Keep the front of the unit clear so the motion sensor can detect movement.

Place it where animals enter, feed, or cause damage: garden beds, fruit trees, fence lines, trash bins, compost areas, patios, lawns, or already-damaged spots.

Aim the sensor toward the animal’s path — not randomly into the yard.

Yes. Animal Away™ can be used alongside fencing, mesh, raised beds, netting, or other garden protection.

For persistent animals, the best setup is often a combination of physical barriers and motion-activated deterrents near entry points.

Animal Away™ is solar-powered. The built-in lithium battery is continuously topped up by the solar panel, so in normal sun it runs 24/7 without being plugged in.

After a full charge, it holds several days through cloudy stretches. A USB port is included for supplemental charging when sunlight is limited.

Animal Away™ is designed for outdoor use and normal garden conditions.

For flooding, heavy snow, extreme storms, or long periods of non-use, we recommend moving it to a protected area.

If you see chewed leaves, missing fruit, digging, tracks, droppings, or nighttime visits in your yard or garden, Animal Away™ may help — as long as the animal passes in front of the motion sensor.

It is not designed for insects, slugs, underground pests, or damage happening under mesh covers. For indoor rodents, choose RODQ™ instead.

Animal Away™ is designed to help deter common motion-detected garden visitors like rabbits, raccoons, squirrels, skunks, cats, dogs, deer, foxes, and similar outdoor animals.

Results vary depending on the animal, placement, food pressure, and environment.

Animal Away™ is not designed for insects, slugs, snails, plant disease, underground pests, or animals that never pass in front of the motion sensor.

If your leaves are being eaten under a mesh cover, or you see tiny holes in leaves, you may need insect or slug control instead.

Some animals may turn away immediately. Others may take a few nights to change their routine, especially if they have been feeding in the same spot for a while.

Results depend on animal type, placement, food pressure, and how often the area has already been visited.

Animal Away™ uses changing ultrasonic patterns instead of one fixed tone to help reduce habituation.

For persistent animals, repositioning the unit, changing the angle, or covering multiple entry points can improve results.

No deterrent works 100% of the time for every animal and every yard.

Animal Away™ works best when it is properly placed, aimed at active paths, and used with a clear line of sight. Results depend on animal type, hunger level, routine, and environment.

No. Animal Away™ does not trap, poison, shock, or physically touch animals.

It is designed to make the protected area uncomfortable so unwanted visitors are encouraged to move away.

Animal Away™ uses ultrasonic sound and flashing light without poison, traps, or physical contact.

For best results, avoid aiming it directly at areas where pets or children spend long periods of time.

Some pets may notice ultrasonic sound or flashing light, especially if they are close to the unit.

Avoid pointing Animal Away™ toward pet beds, feeding areas, kennels, or places where your pets rest.

Animal Away™ is designed to operate mostly above typical adult hearing range, but sensitivity varies.

Some people, especially younger people or those with sensitive hearing, may notice certain tones depending on distance and settings.

Animal Away™ is designed as a non-contact deterrent. It does not poison, trap, shock, or physically harm animals.

It works by making the protected area uncomfortable so animals are encouraged to leave.

Orders typically ship within 24 hours and arrive in 6–12 business days.

You’ll receive a tracking link by email once your order has been processed.

Yes, free shipping is available on eligible orders.

Shipping availability and delivery times may vary depending on your location.

Once your order ships, you’ll receive a tracking link by email.

You can also use the “Track my order” button on our website.

You're covered by our 30-night trial on every AniHalo product. You may use the device during the trial.

If Animal Away™ or RODQ™ isn't the right fit, contact us within 30 nights and we'll help with a refund under the trial terms.

Yes. Every AniHalo product — Animal Away™ and RODQ™ — includes a 2-year warranty covering manufacturing defects.

Damage from misuse, flooding, accidental breakage, or unauthorized modifications may not be covered.

If your order has not shipped yet, contact us as soon as possible and we’ll do our best to update it.

Once the order has shipped, changes may no longer be possible.

No. You can check out as a guest.

You’ll still receive order confirmation, shipping updates, and tracking by email.

Contact us immediately with your order number and correct address.

If your order has not shipped yet, we’ll do our best to update it before dispatch.

Contact our support team at info@anihalo.com with your order number and the email used at checkout.

We answer every message — usually within 24 hours.